My experience of buying a new car at Hiley Mazda was simple and positive. Clay Fuchs did a great job of making the process easy and seamless. I recommend Hiley Mazda to anyone looking for a great new car buying experience.
If you come to this branch ask for David. Total gentleman and doesn't seem anxious or annoyed by questions of a new car owner (a very picky one at that). He even listened to me patiently even two weeks after the purchase and tried to help me as best as I could. He even made some special exceptions for me out of his own time even since I was a new driver. I would highly recommend David.
This was the third car purchase in my lifetime and was the best purchase experience thus far. Not only are we happy with our new car but more so with the purchase experience.The sales process was so smooth and credit for it entirely goes to Rich Longworth at Hiley Mazda. He was very personable, trustworthy and lived up to his commitments.He really worked to earn our business without being pushy at all and did not play the usual sales games.The customer service was really par excellence.I have already recommended my family/friends to consider him if ...
We worked with Clay to get my Mazda CX-5 and it was the best car-buying experience that we had! We lived a bit far from the dealership but were able to come to an agreement over email. When we showed up to see the car, he honored our price and played no games in the process. It was straightforward and no-nonsense and we were able to take care of the deal in two hours. Would highly recommend this dealership if you’re looking to purchase a car without all the hassle!
Pleasantly surprised that this dealership is very well organized.Our salesman - Rich Longworth - is very well versed in his product, very friendly, and very pleasant to work with. I highly recommend him if you are in the market for a Mazda branded vehicle.I will post a review regarding the Service Department right after we get our vehicle serviced. I'm sure we won't be disappointed.
Ask for Brennan Champagne! Knowledgeable, thorough, a great listener and salesperson! He truly took the time to show me every car I wanted to see, explain each and every detail and give me the time I needed to make the best decision. Once I completed the buying process, he stayed late to teach me the features of the car, making sure I had a safe drive home. He also provided amazing tutorial videos via email! I cannot say enough about this buying experience. This is the first time I’ve felt empowered to make the right decision I my car ...
This year has been stressful for all - and to get rear-ended in my wife's car right before the end was fitting. Expected the car buying process to be tough and "sleezy". My wife looked around for what she wanted and reached to a few dealerships - others called and emailed her constantly (not something we wanted).;She also reached out to Hiley; and was connected with Rich Langford. He was the pleasant yin to all the other yang's. He listened to my pregnant wife, kept us updates and when there was a hitch - worked with us to resolve ...
Full disclosure, I am an employee. I recently bought a Mazda 6 from here and I could not be any happier. We have a good team here, good work family.
Excellent car buying experience!!! I scheduled a test drive for my preferred car. When I arrived at the dealership, the vehicle was parked right in front and ready for the test drive. Rich Longworth is a true sales professional and answered all of my questions during the drive. The buying experience the next day was smooth as silk. Everything went as planned and there was no "high-pressure" ... just an excellent professional performance by everyone involved at Hiley Mazda of Hurst. I would highly recommend this dealership to anyone considering purchasing a new Mazda. Very impressive!
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